Administrator General’s Department
The Administrator General/Public Trustee is a department under the Ministry of Justice & Constitutional Affairs that was established in 1933 to provide efficient, fair and expeditious machinery for the administration of estates of deceased persons. It draws its mandate from Article 247 of the 1995 Ugandan Constitution as amended and was established by the Administrator General’s Act Cap 157 and the Public Trustee Act Cap 161.
The department designed this client charter to show its service commitments and obligations and those of its clients. Section 1 covers the Department’s Vision, Mission and values. Section 2 covers the Key Results Areas and service commitments; Section 3 provides the department’s general standards. Section 4 points out the department’s clients, their rights and obligations. Section 5 shows what the department is accountable for and section 6 highlights the Complaints management system of the department.